Update – Peloton has pushed out a new version of the iOS app (15.29.0) they say will fix this issue. We’ve yet to hear reports on whether or not it actually does.
For the past couple of weeks members have reported issues with distance tracking for runs on the Peloton iOS App. On April 26 Peloton formally recognized the issue and indicated that they are working to address the problem. A new incident report states:
We’ve identified an issue where distance tracking on the iOS app does not track correctly. Our team is currently preparing an app update to address this issue.
When you take an outdoor run via the Peloton App, upon completion of the run you’ll be able to see statistics about the workout, including: distance, elevation, calories, average pace, average speed, strive score (if using a heart rate monitor) and a map of the route.
However, over the past couple of weeks members have reported that their distance and pace while completing an outdoor run via the Peloton iOS App have not been accurately captured – oftentimes showing numbers and distances much lower than what was actually achieved.
For those working towards the monthly running challenge, this can be quite frustrating, as their miles are not being accurately captured.
Though Peloton has acknowledged the issue they have not shared a timeline for when members can expect the problem to be addressed.
In addition, we’ve also heard a rumor that Peloton is getting closer to releasing the Outdoor Run GPS tracking feature for their Android App. This feature was first teased at Homecoming 2019, and then released for iOS shortly after. 3 years later it sounds like it might finally be coming to Androids. The exact timing on the release is still up in the air.
Have you been experiencing this issue with outdoor runs in recent weeks?
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