It’s been more than half a year since Peloton officially reopened their studios in New York and London in the summer of 2022. Over the past few months, Peloton has made a number of changes and additions to the booking process – most recently at the end of January when they expanded the number of days the studio is open and new limits on the number of classes.
However, even with the changes, many members are reporting having difficulty getting into classes in person, and classes fill up within minutes of them becoming available for sale. This article provides tips and tricks for how to book a class at Peloton Studios New York (PSNY) and Peloton Studios London (PSL).
Note that these are big picture items to keep in mind if you’re hoping to secure a spot – if you have additional questions, we have a guide that contains much more information about the entire process from start to finish.
If you’ve attempted – whether successfully or unsuccessfully – to book a class at PSNY or PSL thus far, you know that the classes fill up extremely quickly. Keeping the below items in mind as you navigate the process will hopefully prove helpful.
- Bookings open for classes six weeks in advance at 12:00 p.m. ET on Thursdays. However, there is an online queue, so you’ll want to log in at least 15 minutes before bookings officially go live. The number of people already there will determine your wait time. Once your time in the queue is up, the page will refresh and you’ll see the schedule of classes.
- You should pre-book your Peloton class credits, as classes fill up extremely quickly. As a reminder, in order to take a class you must buy a credit, which you will then use to reserve your spot in the class. You can buy credits at https://studio.onepeloton.com/shop. Unfortunately, these credits are not refundable (but are valid for a year from date of purchase), so there is a bit of risk associated with this. However, your space in a class is not saved while you purchase a credit, so having the credit already purchased will speed up your checkout process.
- To put it bluntly, there is no time to think, ponder, or thoughtfully weigh which classes you want to sign up for once the booking opens. We recommend looking at previous weeks’ schedules to get an idea of when coaches usually teach. When the schedule goes live and you see spots available, be prepared to book them as quickly as you can. With exceptions, most classes are full within minutes, if not seconds.
- Sign up for waitlists if you see them online. Many people who have successfully taken a class at PSNY and PSL have been able to do so by getting off the waitlist. Peloton recently updated the cancellation policy from 12 to 24 hours, meaning members must cancel at least 24 hours before their scheduled class in order to receive their credit back. This change was likely to allow more time to notify waitlisted members that a spot opened up in the class. Peloton recently shared in a video that a majority of people who sign up for a waitlist end up getting into a class (though it is more likely to make it off a waitlist for a cycling class or running class, due to the number of spaces available).
- Check back the week before the class. On Monday or Tuesday, it seems like a few spots open up for many classes for the upcoming weekend. If you’re local or already going to be going, and just trying to add a class, you can sometimes grab a last minute spot that way.
- If you’re local to the New York or London metropolitan areas, you can try standby. The waitlist for each class closes the night before, and those who were on the waitlist but did not receive a confirmed spot in a class will be moved to the standby list. However, you must still show up in-person one hour before the class start time to have a chance to make it into the class. Inevitably many people who were on the waitlist will not be able to be there – so you can still go to the studio an hour beforehand to try to secure a spot, even if you were never on the waitlist for the class. Approximately 30 minutes before the class start time, Peloton will randomly select individuals from the standby list who checked in at the studio to fill any open spots. The odds of getting into the class are the same regardless of whether you were officially waitlisted or you just chose to show up.
Again, if you have more questions and are looking for additional information, be sure to check out our comprehensive guide on how to book a class at PSNY and PSL.
Good luck! Do you have any extra tips? Let us know in the comments.
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