UPDATE February 22nd, 2022 – Peloton has an ongoing outage today. It is still ongoing, but you can see the latest updates here – we’ll post more there as we know more.
An error case that can occur on Peloton bikes and treads is that after boot up, the screen either turns white and stays like that and doesn’t load anything else, or starts flashing or blinking a blank white screen.
Advanced trouble shooting steps involve factory reset (which won’t result in a loss of data, but can be annoying). First, we recommend you try the following steps to solve the issue – it seems to fix the error for a large number of people.
Solution for fixing the Flashing/Blinking White Screen of Death on Peloton
- Unplug the power cord from the base of your Peloton (on the Bike/Bike+, this at the very back)
- Unplug both cords that go into the back of the tablet/screen
- Press both the power button and volume up buttons at the same time. Hold both for 60 seconds
- Let go of both buttons, wait 10 seconds
- Plug both cords for the tablet back in
- Plug the power cord back into the base of your Peloton
- Press the power button on your Peloton to turn it back on and hopefully see a fully functioning screen again
If this fails to fix the issue, your next steps might be to try a factory reset, cache reset, or recovery boot. In rare cases a new screen is needed to fix the issue.
You can try the below steps to factory reset your tablet to fix the flashing white screen if the above steps didn’t work. These steps were provided by Peloton. The steps differ depending on if you have a Bike or Bike+ or Tread or Tread+ – we have both listed. You can also see a different version of how to do this on Peloton’s support page here.
Factory Reset for fixing the Flashing/Blinking White Screen of Death on Peloton Bike+ & Tread
- Shut down the tablet with a long press of the power button (or disconnect the USB cable on the back of the touchscreen)
- Hold down the volume up button and keep holding.
- Press the power button on the touchscreen without holding (or reconnect the USB cable on the back of the touchscreen) while still depressing the volume up button.
- Once the Android Recovery screen appears, release the volume up button.
- Use the volume keys to navigate up/down to the Wipe Data / Factory Reset option and confirm the selection using the Power button on the back of the touchscreen.
- You will have to sign back into your network and download the most recent update again; during this process, you may see the percentage/progress indicator restart multiple times, this is completely normal. Once the downloads have been completed you can log in.
Factory Reset for fixing the Flashing/Blinking White Screen of Death on original Peloton Bike
- Power off your touch screen by holding the power button on top and selecting “Shutdown.”
If you cannot use the screen at all remove the plug from the base at the back of the bike or disconnect it from the wall outlet, and wait approximately fifteen seconds before plugging it back in. - Hold the Volume Up button and the power button until the screen illuminates, when it illuminates let go of both buttons. This will start your touchscreen in Boot Mode. (If you do not see Boot Mode skip to #5.)
- Use the volume up button to select “Recovery” and the volume down button to proceed. The screen may dim or show the Peloton logo briefly before alerting you that there is “No command”, this is the expected result.
- On this screen press the volume up and power buttons simultaneously. Hold these buttons for approximately half a second. The screen should change to text with a list of options.
Don’t worry if you cannot get it on the first try, it can take a few attempts. - Use the volume buttons to highlight “Wipe all user data / Factory reset” and use the power button to proceed.
- Use the volume buttons to highlight “Yes” and press the power button to proceed.
- Once the data has been wiped, use the volume button to select “Reboot system now” if it is not highlighted by default and press the power button.
- You will have to sign back into your network and download the most recent update again; during this process, you may see the percentage/progress indicator restart multiple times, this is completely normal. Once the downloads have been completed you can log in.
Factory Reset for fixing the Flashing/Blinking White Screen of Death on the Peloton Tread+
If you have a Tread+, try the below steps if neither of the above work, as reported by @thethriftyrunner on IG.
The tread+ is a little different than the instructions. Turn it off. (There’s a switch on the base by where it plugs in.) unplug it at the base. Turn it back on and leave it alone for a minute. Turn it off. Plug it back in. Start holding the volume up button on the tablet and use your toe to flip the switch back on. When you see the logo, stop holding the volume button. The screen will walk you through the rest.
It worked! Thanks!
Thanks- flashing screen of death no more. Cheers
This fixed my blinking white screen. First I tried a factory reset and that was unsuccessful. Thank you for the tip!
Thank you! It worked!
Worked for me too. Thanks!
Where is the power button on the tread + it says it’s behind the touch screen but I don’t see it anywhere. Can anyone help me out. Thanks.
It worked! I wasn’t convinced this would fix it but it did! Thx!
It worked, thanks so much!
THANK YOU! 🙏 It worked.
It worked!!! thank you
👎 I have the new tread (not plus) and this did not work on mine. Man this thing if finicky. I do appreciate whoever created this though. Peleton are are difficult to deal with and have terrible service.
Tried these steps unsuccessfully multiple times as well as doing a factory reset, no luck. Gave in and called peloton and was able to get it fixed. Was pleasantly surprised. Here are the changes from your steps.
1. Press and hold Power and volume up for 30 seconds (not 60)
2. Wait 1 minute before plugging back in
May have been 5th times a charm, or due to the multiple factory resets, but it worked.
Hope this helps
You are amazing . Thank you
Oh my god this actually worked!! THANK YOU!!!
THANK YOU SO MUCH!!
Fab. Screen of Death fixed! Thanks.
This worked!!! Many thanks!
How common is this and why does it happen? I’m having the flashing screen of death right now 😫 I followed these steps and it didn’t work for me 🙁
Trying this for the second time. Not working yet 😞
Brilliant worked first time thank you 👍🏻👍🏻
Ha! I was skeptical. But it actually worked!
Unbelievable, it worked, thank you so much, you are the best
this saved my workout NO MORE WHITE SCREE OF DEATH FOR ME
Awesome tip – thank you so much
Thank you so much! At first I didn’t think it worked, looked away to see that I did everything correctly, turned back and it was fixed!
Do you have a suggestion of how to fix this on a tread plus? There’s not a volume button and it’s difficult to get to the cords that connect the screen to the unit.
I’m having trouble unplugging the cords from the back of the screen. Please help!
It took about a minute for it to catch up but then it did go back to normal!! Wahoo!! Thanks for the help.
Woo hoo it worked – thank you!
Did this a few times, no luck. However, after the 3rd or 4th time, held the power and volume up button at same time (while screen was flashing) and it came back to life. No idea – but its working now.
Thanks, Worked for me
Got the flashing white screen error this morning, only the factory reset worked for me.
This worked! Thank you for taking the time to write out these instructions.
you just saved my life! This happened on my Tread delivery day! I can now do my 1st run! thank you
Had to reboot but that worked, Thank you!!
Worked this morning for me also. Thanks for clear calm instructions. Especially: Don’t worry if you cannot get it on the first try, it can take a few attempts.
unplugging the USB power cable from the back of the touchscreen, then holding down the volume up button while inserting the USB power cable did the trick to get to do a factory reset. Could not get the other methods to work.
THANK YOU SO MUCH!!!! This worked for our 2 year old Tread+. I didn’t even know that power button existed on the bottom by the cord lol. I’m going for a run with Becs or Chase to celebrate! YOU’RE THE BEST!!!
+1 to brad, I also had to do the disconnect + 30s hold
It worked!! Thank you so much!!
THANK YOU!!!!