Some Peloton members are experiencing frequent crashes on the latest version of the Peloton iOS app.
Peloton has acknowledged the issue on their status page, noting that version 15.119.0 has a “higher than expected crash rate.”
Peloton is advising members not to upgrade to the latest version at this time and to remain on version 15.118.1 or lower if possible. If you have automatic updates enabled on your iPhone or iPad, you may want to temporarily disable them for the Peloton app until a fix is released.
For members who have already updated to version 15.119.0 and are experiencing crashes, Peloton recommends the following workaround: open the app, turn off your screen, and then reopen the app to access it.
The official bug title is “Latest iOS App higher than expected crash rate” The latest update reads:
The team has identified an issue with the latest version of the iOS App 15.119.0 that is crashing frequent crashes. We advise members from upgrading to the latest version at this time and remain on 15.118.1 or lower. If a member is on version 15.119.0 and is experiencing the crash, we recommend opening the app, turning off your screen and reopening the App to access.
This bug is only impacting the Peloton iOS app – the Peloton Android app is not impacted. At this time, the status is listed as “Identified,” meaning Peloton has pinpointed the cause but a fix has not yet been deployed.
We will update this article when Peloton confirms a fix has been released. You can subscribe to updates directly from Peloton’s status page if you want to be notified when the issue is resolved.
Are you experiencing crashes on the latest iOS app? Let us know in the comments.
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Not only is the app crashing, Club Peloton points are not syncing, and when you go to review your points history, it is completely blank. Very frustrating.
App wont launch at all. The fix doesn’t work for me since it won’t open 😩
Yes! Since the latest update, it is difficult for my watch to connect my app. It is in the morning when getting my watch off the charger and trying to connect to my morning activities through the peloton app.