Peloton pauses trade-in/upgrade program for Peloton Bike+

Peloton has quietly paused their Bike+ trade-in program, which allowed owners of the original Bike to receive a $700 rebate when they upgraded to the Bike+.

Since the Bike+ first launched in September of 2020 Peloton has offered a trade-in program that allows original Bike owners to purchase the Bike+ and receive a $700 rebate as well as a yoga and toning accessories set. When the Bike+ was delivered, Peloton would take back the original Bike.

Overview of Bike+ trade-in program via Peloton website.
Overview of Bike+ trade-in program via Peloton website.

The Bike+ checkout page previously had a trade-in checkbox option, pictured below:

Previous Bike+ checkout page showing trade-in option.
Previous Bike+ checkout page showing trade-in option.

The trade-in option has since been removed entirely, with no ability to indicate whether you already own an original Peloton Bike:

Current Bike+ checkout page with no trade-in option.
Current Bike+ checkout page with no trade-in option.

There were a number of requirements in order to qualify for a trade-in, including:

  • It must be an original Peloton Bike and screen.
  • The Bike’s frame and screen must be free of adhesives, paint or cosmetic markings, cracks, dents, rust, or other major damage. The screen must power on.
  • Members must live within the lower 48 states or Washington D.C.
  • Must be the member’s first Bike+ purchase.

Peloton has not made any official announcements regarding a pause of the trade-in program. However, some members have reported that they reached out to Peloton Support on June 1st once they saw the option was missing, and were informed that the program is being “paused” with no timeline for if and when it might return.

Some of the FAQ pages have been removed from the Peloton website as well for the program.

Does this change impact your decision to upgrade from your original Bike to a Bike+?


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Katie Weicher
Katie Weicher is a writer for Pelo Buddy. She purchased her Peloton Bike in 2016 and has been riding, strength training, and yoga flowing ever since. You can find her on the leaderboard at #kweich.

6 Comments

  • Greg says:

    I suspect that it may be partially related to the upgraded monitor coming out. I was contemplating trading mine, but once I saw that, I put that plan on hold, having lived through the first gen monitor fiasco. I’ll wait for a while.

  • Greg says:

    I also think they want everyone moving to a subscription model going forward…

  • Claudia Smith says:

    I was planning to upgrade in the near future but the idea is FAR LESS attractive if I have to deal with getting rid of my current bike….

  • Arun says:

    def not happy that peloton removed the trade in option. I was looking forward to getting the bike+ with trade in but guess not

  • Ricky says:

    Peloton is going broke and everyone knows it. They are praying for a lifeline and hoping they get bought out. Their bike breaks down after 2 years of use and now leaving loyal clients to fend for themselves and stuck with outdated equipment.

  • Rayo says:

    Our original bike is going strong, with zero issues, after 5 years and literally thousands of rides. You can say what you want about the company but their equipment is top notch. They will either start turning a profit or WILL sell to somebody eventually, just not at the price you and wall street believe they need. Their loyal user base is in the top quintile of consumers and that is extremely valuable for a variety of reasons.

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